Frequently Asked Questions
What IT services do you offer?
The best way to see how we can assist is to give us a call or email us with your specific problem. We’ll quickly determine if we’re the right fit to solve your IT struggles. Reach out today – our contact information is below!
How can your IT strategies benefit me?
Our IT strategies are designed to benefit you by providing a reliable and trusted partner for all your technology needs. We focus on helping you connect with the digital world while ensuring your data and devices are secure. With our personalized support, you can feel confident and safe knowing that expert help is always available, making your tech experience smooth and worry-free.
Where do you provide your service?
Wondering if we can reach you? Our service areas include Newcastle, Maitland, Kurri Kurri, Cessnock, and the surrounding regions. The best way to find out if we're in your neighborhood is to give us a call or shoot us an email.
Do you provide remote assistance?
Whether you prefer a house visit or remote assistance, we've got you covered! Depending on the severity of the issue, we can ensure you will get the help you need in the way that works best for you.
What types of people do you work with?
We work with a diverse range of clients, but we specialize in serving and supporting the elderly. Whether you're a tech-savvy individual needing occasional assistance or someone who finds technology challenging, we're here to help. Our friendly and patient experts are dedicated to making technology accessible and stress-free for everyone.
What is the process for setting up an appointment?
Setting up an appointment is easy! Just give us a call or send us an email with details about your specific tech issue. We’ll quickly assess whether an in-home visit or remote assistance is best suited for your needs. From there, we'll schedule a convenient time to provide our expert IT support. Our contact information is below – reach out today to get started!
Contact Us
+61 2 5563 0409
Operating Hours
Sunday: 8:00am - 2:00pm
Monday: 8:00am - 6:00pm
Tuesday: 8:00am - 6:00pm
Wednesday: 8:00am - 12:00pm
Thursday: Closed
Friday: Closed
Saturday: 8:00am - 4:00pm